Your sexual health rights
When you visit a clinic, GP surgery or pharmacy to get contraception, sexual health advice or treatment you deserve a service that is private, caring and easy to use and get to, with staff who listen to you and respect your choices.
Privacy You're entitled to a fully confidential service – no matter what age you are. Your private details won't be passed on without your permission, or discussed in a public place (like a reception).
Availability You should be able to reach your service easily, and it should offer a choice of opening hours. You shouldn’t have to wait more than two hours to be seen at a drop-in clinic.
Choice The options open to you are explained clearly, and your opinions are listened to – not ignored. You should have a choice of the full range of contraception methods.
Service You can expect all staff at the clinic, GP surgery or pharmacy to be polite, professional, and well-trained. Reception staff should be discreet and friendly.
Honesty If your GP, clinic or pharmacy refuses to offer certain services – such as emergency contraception or referrals for abortion
– they should tell you upfront and refer you to alternative services.
Respect It doesn't matter who you are: you deserve to be treated with dignity and respect. You can expect to receive considerate, responsive and non-judgemental care.
Download the Your Sexual Health Rights poster!