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Privacy policy

XES – We Can't Go Backwards is run by the sexual health charities Brook and FPA.

Your privacy and confidentiality is important to Brook and FPA and we comply with the Data Protection Act 1998.

By using this website you automatically accept our privacy policy.

Why we collect information

We collect information from visitors to our website for different reasons:

  • to help us build up a picture of sexual health services around the UK and understand where there may be problems with access.
  • to help us understand how the site is used
  • to send information to you when you have requested this.

Information we collect

Anonymous information

We record and store information about all visits made to the XES - We Can't Go Backwards website. This information will not identify you; it may include:

  • Which pages are being visited.
  • How visitors arrive at the website.
  • Which browsers and operating systems visitors use.
  • The internet domain and IP address visitors use to access the website.

If you take part in an online poll or quiz while you are using the website none of the information you provide could be used to identify you personally.

Personal information

If you submit a story to our map, register with the site, fill in our contact form or opt in to email updates you will need to give us personal details such as your email address, name, address, age or gender. These will not be made public.

If we give you (or you choose) a username and password to access certain parts of this site, your user name may be made public. Your password will never be made public, and you are responsible for keeping it confidential.

If you login to the site with Facebook our Facebook app will have access to some of your personal details such as your name, gender and birthday. You can unauthorise our app at any time by going to your Account Settings and then App settings in Facebook.Our app is called XES.


A cookie is a small text file stored on your computer. We use a number of different cookies on our website. We use them to give you a better experience or to help us learn what we are doing well and where we can improve.

We hope you will be happy for us to use these cookies but, if not, please take one of the following actions:

  • Delete our cookies after visiting the website (you can set your browser to delete all cookies when you close it).
  • Make sure your web browser is set up to reject cookies and/or to let you browse anonymously.
  • Don’t visit our website at all.

Analytics cookies We use a service called Google Analytics to help us record and analyse how our visitors use our website. Google Analytics uses several different cookies to record information about your visit to our site. This information is transmitted to and stored by Google. None of the information gathered can identify you. More information about how Google Analytics uses data, including their Privacy Policy.

Session cookie If you log in to our website we use a session cookie to remember that you’ve logged in. Without it, you would need to log in every time you visited a new page on the site. The cookie only lasts until you close your browser.

Add this cookies Our ‘Share this page’ button is provided by a company called Add This. Add This uses cookies to record information about your visit to our site. See Share this page button for more information about Add This and their Privacy Policy.

Content from external websites We sometimes use external web services such as YouTube, Vimeo and Audioboo to display content on our site. When you interact with content provided through these services they may use cookies to record how you use their service. The information they collect will be anonymous unless you have an account with the service and are logged into it.

Controlling and deleting cookies If you prefer not to have cookies stored on your computer you can use your browser to reject them. You can also delete any cookies already stored on your computer. More information about cookies and how to control and delete them can be found at www.aboutcookies.org.

What we do with the information we collect

Any anonymous information is used to help us improve our website.

Any personal details you provide will be stored by us and may be used by us:

  • to process and reply to your request for information
  • to keep in touch with you by email or post where requested. You may opt out or alter your preferences at any time.
  • to find out more about access to sexual health services in the UK.

Third parties

The information we collect from our website is for the use of Brook and FPA only, unless stated otherwise.

We will never pass your personal information to a third party without your consent, except

  • to companies acting on our behalf in performing our normal business
  • when obliged to do so by law.

Exceptional circumstances

If someone gives us information over the phone or online, which suggests that they or another person is at serious risk of immediate harm, we would try to put them in touch with services that can help. In the most exceptional circumstances, if they have provided personal details such as a name and address, we may need to make a decision to breach confidentiality, in order to protect them or another person.

Online donations

Online donations to the XES campaign are handled through the secure website JustGiving. For more information please refer to www.justgiving.com and their privacy policy, and terms of service.

Share this page button

Our Share this page button is provided by Add This. Add This might collect anonymous information about your visit to our website using cookies (see Cookies above). If you use the share via email option we will not collect or store your email address and neither will Add This. See the Add This Privacy Policy for more details on information they might collect.

How to prevent people finding out you've visited this website

If you're using a computer that other people could have access to, you may want to make sure that no one can find out which websites you have visited. There are several steps you can take:

Clear browser history in Internet Explorer

Your browser will store links to all the sites you've visited in your browser history. In order to protect your privacy and make sure other people cannot see your history you need to clear it within your browser.

  • Click on the Tools menu.
  • Select Internet options in the dropdown and a box will appear offering you several choices, you will already be in the General section and that's where you want to be.
  • In the section marked History click on the Clear History button.
  • A box will pop up, asking you if you want to delete all items in your history, click Yes Click OK to close the Internet Options box.

clear cookies

See the cookies section above.

You should exit your browser and restart your computer after clearing your browser history or your cookies.

Accessing your personal information

You are entitled to find out if we hold any personal information about you and to access this information. You can ask us to amend and/or delete this information should it not comply with the Data Protection Act. Please contact us or write to XES Campaign, 23-28 Penn Street, London N1 5DL for more information.

Changes to this privacy policy

We reserve the right to update this privacy policy from time to time. You should make sure you periodically review the policy to make sure it meets your needs.

If you have any questions about our privacy policy or changes we have made please contact us.